SPARK · AI RECEPTIONIST AUSTRALIA
AI receptionist for Australian businesses, and the rest of the front office
Spark answers your business phone day and night. It knows your prices and hours, books the job into your real calendar and puts callers through if they ask for you. But the phone is only one of its jobs. Spark is an AI employee that runs your whole front office, for $99 a month.
How does Spark answer the phone?
When someone rings, Spark picks up, day or night. It knows your prices and hours because it has learned them from the price lists, FAQs and terms you uploaded. It books the job straight into your real calendar, and checks travel distance so you're not driving across town between back-to-back jobs. If the caller asks for you, it puts them through.
- Hours
- Day and night
- Knows
- Your prices, hours, FAQs and terms
- Books
- Into your real calendar, checking travel distance
- Puts through
- Callers who ask for you
You pick Spark's voice and hear it first. It never invents a price, never makes promises and never guesses. That's the phone. It's a small part of what Spark does.
Why is an AI receptionist on its own not enough?
An answering service, human or AI, solves one problem: nobody picked up. But most small businesses don't lose work on the phone. They lose it afterwards. The quote nobody chased. The booking nobody confirmed. The customer from last year who would have booked again if anyone had asked.
That's why Spark isn't built as a receptionist. It's an AI employee that runs your whole front office, and answering the phone is one of its jobs. You tell it what a good week looks like, and it works on everything that moves that number, including the calls.
What else does Spark do besides answer calls?
| Job | What Spark does |
|---|---|
| Follow-up | Writes personal emails from your own address and reads every reply: interested, busy or away |
| Bookings | Books into your real calendar and watches for unconfirmed bookings |
| Customer list | Keeps it up to date and groups it: never contacted, past customers, waiting on a callback |
| Marketing | Email and SMS campaigns written per person, and social posts with images |
| Money | Connects to your accounting to raise invoices, draft quotes and chase unpaid ones |
| Watching the business | Hot leads, diary gaps, reviews, customers gone quiet, rain putting outdoor jobs at risk |
How do you stay in control of what Spark does?
Every part of the job, including the phone, is set to Off, Ask me, or On its own. Spark earns autonomy one job at a time. Nothing goes out in your name until you say yes, and anything that spends money, like buying a phone number or sending an invoice, always waits for a person. That one can't be switched off.
Spark only contacts people on your list, in normal hours. It reads every reply, and anyone who opts out is never contacted again.
How much does an AI receptionist cost with Spark?
Spark is $99 a month per AI employee, with 7 days free, no setup fee and no lock-in. Emails cost nothing extra. Calls and SMS come out of a small top-up credit balance, and Spark warns you before it runs low. So instead of paying for a phone answering service and then doing the follow-up yourself, one price covers the phone and the front office behind it.
For a full comparison of AI receptionist prices in Australia, read our AI receptionist cost guide.
Who builds Spark?
Spark is built by Elysia Partners, a Gold Coast & Brisbane team. Support is an Australian team on Queensland business hours. Setup takes about 10 minutes, with no setup weekend and no consultant.
Frequently asked questions
What is an AI receptionist?
An AI receptionist is software that answers your business phone in a natural voice. It knows your prices and hours, answers common questions and books the caller in. Spark does all of that as one part of a bigger job: running your whole front office.
Can Spark put a caller through to me?
Yes. If a caller asks for you, Spark puts them through.
Can I choose the voice callers hear?
Yes. You pick Spark's voice and hear it first, before it answers a single call.
Will Spark make up an answer on the phone?
No. Spark never invents a price, never makes promises and never guesses. It answers from the price lists, FAQs and terms you give it.
How much does it cost to have Spark answer the phone?
Spark is $99 a month per AI employee, and the phone is included as one of its jobs. Calls and SMS come out of a small top-up credit balance, and Spark warns you before it runs low. Emails cost nothing extra.
Is an answering service cheaper?
An answering service can cost less, but it only takes messages. Spark answers, books the job into your real calendar and then keeps working: following up, confirming bookings and keeping your customer list current.
How long does setup take?
About 10 minutes, with no consultant. You tell Spark what a good week looks like, connect your customer list and calendar, and pick its voice.
GOLD COAST & BRISBANE · AUSTRALIA-WIDE