SPARK · AI EMPLOYEE AUSTRALIA
An AI employee that runs your whole front office
Spark is an AI employee for Australian small businesses. Tell it what a good week looks like and it goes and does it: following up leads, booking jobs, running campaigns, raising invoices and answering the phone. It costs $99 a month, takes about 10 minutes to set up, and nothing goes out in your name until you say yes.
What does an AI employee actually do?
Most small businesses don't have a front office problem. They have a front office that's really the owner, at 9pm, trying to catch up. The follow-ups that never got sent. The quote nobody chased. Last year's customers who would book again if someone asked.
Spark is that front office, in one AI employee. You write one sentence about what a good week looks like, like "Keep my Tuesdays and Wednesdays full" or "Get last year's customers booking again". That becomes its goal. Spark reads your customer list, calendar and inbox, works out what will move that number, starts on it, and tells you what it picked and why.
- Follows up
- Personal emails from your own address, and it reads every reply
- Books
- Jobs into your real calendar, checking travel distance
- Markets
- Email and SMS campaigns written per person, plus social posts
- Gets paid
- Connects to your accounting to raise invoices, draft quotes and chase unpaid ones
- Answers
- The phone, day and night, and puts callers through to you
- Keeps records
- Your customer list, always up to date
What does Spark keep an eye on?
A good office manager notices things. Spark watches the whole business for the same signals, so the right job gets done at the right time:
- New work: interested replies, hot leads and gaps in the diary.
- Customers: reviews, unhappy callers, customers who've gone quiet and birthdays.
- Bookings: unconfirmed bookings, public holidays, and rain putting outdoor jobs at risk.
- Getting noticed: local events, trending searches, quiet socials and cold lists.
- The numbers: your monthly figures, and what's blocking the goal, explained in your own numbers.
How do you see what your AI employee is doing?
Everything Spark notices and does lands on one screen, sorted into six buckets, so you can see the whole front office at a glance:
- Urgent
- Win more work
- Look after customers
- Bookings
- Get noticed
- Worth knowing
Spark explains what it picked and why, so you're never left guessing what your AI employee did while you were on the tools.
How do you stay in control of an AI employee?
You'd never give a new hire the keys on day one. Spark works the same way. Every part of the job has three settings:
| Setting | What Spark does |
|---|---|
| Off | Doesn't touch this part of the job |
| Ask me | Prepares the work and waits for your yes |
| On its own | Gets on with it, once it has earned your trust |
Nothing goes out in your name until you say yes. Spark only contacts people on your list, in normal hours, and never contacts anyone who opts out again. You pick its voice and hear it first. It never invents a price, never promises and never guesses. When it gets something wrong, it owns the mistake, and it learns what works for your business specifically.
What does Spark do for your marketing?
Marketing is usually the first thing to slip when a small business gets busy. Spark keeps it going:
- Writes and sends email and SMS campaigns, written for each person rather than blasted to everyone.
- Creates social posts, with images.
- Groups your list, for example people you've never contacted, past customers and people waiting on a callback.
- Flags weak writing before it goes out.
It also learns from the price lists, FAQs and terms you upload, so what it writes matches what you actually offer.
How much does an AI employee cost?
Spark is $99 a month per AI employee. You get 7 days free, there's no setup fee and no lock-in, and you can cancel in the app any time. Emails cost nothing extra. Calls and SMS come out of a small top-up credit balance, and Spark warns you before it runs low.
| Option | Typical cost | What you get |
|---|---|---|
| Part-time admin | Around $30 an hour | A person, for the hours they're rostered |
| Marketing agency | $2,000 a month and up | Campaigns, not your follow-up or bookings |
| Answering service | From about $25 a month (entry plans) | Takes messages only |
| Doing it yourself | Your evenings | It isn't getting done |
| Spark | $99 a month | Your whole front office, day and night |
How long does it take to get started?
About 10 minutes. No setup weekend, no consultant. Write your one sentence, connect your customer list, calendar and inbox, and Spark tells you what it's starting on. If you want to see how it handles the phone specifically, read about Spark as an AI receptionist.
Spark is built by Elysia Partners, a Gold Coast & Brisbane team. Support is an Australian team on Queensland business hours.
Frequently asked questions
What is an AI employee?
An AI employee is software that does front office work the way a person would: it follows up leads, writes personal emails, books jobs, runs campaigns, raises invoices and answers the phone. Spark works towards a goal you set in one sentence and explains what it's doing and why.
How much does Spark cost?
$99 a month per AI employee. You get 7 days free, there's no setup fee and no lock-in, and you can cancel in the app any time. Emails cost nothing extra. Calls and SMS come out of a small top-up credit balance, and Spark warns you before it runs low.
Will Spark send things in my name without asking?
No. Nothing goes out in your name until you say yes. Every part of the job is set to Off, Ask me, or On its own, and Spark earns more freedom one job at a time. Anything that spends money always waits for you, and that can't be switched off.
Who will Spark contact?
Only people on your list, and only in normal hours. It reads every reply, and anyone who opts out is never contacted again.
Will Spark make up prices or promises?
No. Spark never invents a price, never makes promises and never guesses. It learns from the price lists, FAQs and terms you upload, and says so when something is blocking it.
How long does it take to set up?
About 10 minutes. There's no setup weekend and no consultant. You write one sentence about what a good week looks like and Spark gets started.
What happens to my data?
Your data is yours. It's kept separate from other businesses, and you can take your customer list with you any time.
GOLD COAST & BRISBANE · AUSTRALIA-WIDE